  Where do you learn the right skills and how do you put them into practice? Typically, organizations do themselves harm by making poor promotion decisions. Albeit with good intentions, we promote individuals based on strong technical skills but fail to consider a more vital attribute – their ability to manage people. However, it is common knowledge that as you climb the corporate ladder, the role becomes less technical in nature and more managerial. This explains why good employees become poor supervisors. A skilled manager of people drives expectations to achieve organizational goals. They are able to maintain a positive organizational culture and increase morale, while motivating their team towards greater goals. Do you currently have the right skills and knowledge to achieve all of this? Whether you have been recently promoted or have managed for a number of years, there is always room for improvement. Retooling is constantly required if you want to continue to succeed and advance in your career. This is even more imperative when you are in a position of responsibility and authority. Some say “bad bosses aren’t good for your health,” wouldn’t you agree? How many of us have vowed that we would never be like that but find ourselves struggling and making poor decisions? This program will teach you practical tools, techniques and concepts that will help you to become a better manager of people. You will learn how to motivate your team, set expectations, make tough decisions and build a positive team culture. Your employees rely on your leadership skills, your organization expects you to achieve, and your career depends on your ability to manage...You can depend on us to show you the way! Learning Objectives
Three Day Program ContentCritical Decision Making Skills and Delegation
Leadership & Managing Your Time
Building Positive Culture
Effective Communication Skills
Setting Expectations
Managing Performance
Coaching & Motivating Your Employees
Using the Power of Team Building
Using Progressive Discipline as a Management Tool
Using the Disciplinary Process
Documentation & Investigations
Case Studies
General InformationWhy should you attend?
Who Should Attend?
General Program Information
Upcoming Dates & LocationsSeattle Anaheim Portland San Francisco Ontario San Diego Denver Phoenix |
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Managing People in the Workplace
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| Where do you learn the right skills and how do you put them into practice? Typically, organizations do themselves harm by making poor promotion decisions. Albeit with good intentions, we promote individuals based on strong technical skills but fail to consider a more vital attribute – their ability to manage people. However, it is common knowledge that as you climb the corporate ladder, the role becomes less technical in nature and more managerial. This explains why good employees become poor supervisors. Three Day Program ContentGeneral Information |